Support
How can we help?
Short, plain how-tos for the things people ask most.
Create a debt project
- 1Open Projects from the bottom navigation.
- 2Tap New project.
- 3Enter the debt name, original amount, current balance and payment schedule.
- 4Pick an animation style and save.
Change the animation
- 1Open a project from the Projects list.
- 2Tap Change animation.
- 3Pick a new style — your data and progress stay the same.
Pause payments
- 1Open the project you want to pause.
- 2From the payment toolbar, tap Pause.
- 3Resume from the same toolbar whenever you're ready.
Log an overpayment
- 1Open the project.
- 2Tap Overpay in the toolbar.
- 3Enter the extra amount — it'll be added to your progress.
Increase a debt balance
- 1Open the project.
- 2Tap Increase debt.
- 3Enter the new amount — Veowe recalculates the timeline without judgement.
Billing & unlock questions
- 1Veowe uses an annual early supporter plan at 99p/year. Cancel anytime.
- 2For billing questions, use the contact form and pick "Billing/unlock question".
- 3If you’ve already paid, sign in with the same Google account and visit Account to restore.
Download or delete your data
- 1Without an account, Veowe stores your data in this browser only — clear it by removing site data for Veowe in your browser settings.
- 2Signed in, open Account → Data & privacy and tap Download my data for a copy of your Veowe data.
- 3The same card has Delete my account, which removes your Veowe records and sign-in. This can't be undone.
Still need help?
Use the contact form for support questions, accessibility feedback, billing/unlock questions or app feedback.
Need free debt advice?
Veowe isn't a debt advice service. For free, confidential UK debt help, see the Tips & Support page for StepChange, National Debtline, Citizens Advice and MoneyHelper.
